Error codes · Frigidaire · Washers

Frigidaire washer error codes: a fill that took too long, a drain that took too long, or the door.

Frigidaire, Frigidaire Gallery and Frigidaire Professional are one maker, so the codes read the same across the three badges. A front-load prints a two-digit E code and almost every one of them is the install — a tap not all the way open, a drain hose pushed too far down the standpipe, a door shut on a sleeve. The top-loads print a one-digit E code with the same meaning in fewer letters. Find the code, work the checks in order, and clear it with the reset in the strip above the table.

Covers: 2015-and-newer front-load (FFFW4000, FFFW5001, FFFS5115, FFFS5415) and top-load (FFTW4120, FFTW4126) washers, and the washer side of the FFLE3900, FLCE7522 and FLCG7522 laundry centers.

Frigidaire · First

Before you clear it

Frigidaire prints E codes (E10, E21, E41) and F codes on ranges (F10, F30). The code history is read from the control's own diagnostic mode.

1

A front-load prints the two-digit code (E11, E21, E41); the owner center and the newer displays round the same fault to one digit and a zero (E10, E20, E40, E90). The tables list both — look for either.

2

The reset: press Cancel (or Power) to stop the cycle, then unplug the washer — or switch its breaker off — for one full minute. Plug it back in and start a Rinse & Spin. A code that comes straight back is real; a code that stays gone was a one-off.

3

On most 2015-and-newer front-loads the control keeps the last code: wake the washer with any button, wait 5 seconds, then press and hold Start/Pause and Cancel together for about 3 seconds — the last fault shows in the display. Press Cancel to leave it. A technician reads the rest of the history from the same mode.

4

The top-loads (FFTW) and the laundry centers print one-digit codes (E1 to E5) and CL; a laundry center with no display flashes its cycle lights in the pattern the manual's table reads.

5

The model and serial plate is inside the door rim on a front-load, under the lid on a top-load, and inside the washer lid on a laundry center. Every warranty call starts with those two numbers.

Section 1 of 4

Front-load: water in, water out

E11#1

Also printed as E10

Fix at home
Code

Fill took too long

What it means

The washer opened the inlet valve and the water level did not come up in the time allowed. The water is not reaching the valve, or it is coming in too slowly.

Check first
  1. Both taps behind the washer are open all the way, hot and cold — a tap a quarter turn open fills so slowly the control gives up.
  2. The fill hoses are not kinked behind the machine, and the mesh screens where each hose meets the washer are clean (turn the hose off and out, pull the screen with needle-nose pliers, rinse it).
  3. A faucet at the nearest sink runs with normal pressure; a well pump or a whole-house filter that has dropped the pressure stalls the fill.
  4. The washer may lock itself for about 6 minutes after an E11 — wait it out before trying again.
The fix

Open the taps all the way, clean the inlet screens, straighten the hoses, then reset and run a Rinse & Spin. If every tap is open, the screens are clean and the pressure is good, the inlet valve on the washer is not opening — that is a part, and on a machine under warranty a warranty call.

E21#2

Also printed as E20

Fix at home
Code

Drain took too long

What it means

The pump ran and the water level did not drop in the time allowed. Something is slowing the water on its way out.

Check first
  1. The drain hose is not kinked or crushed behind the washer, and it sits only 4–6 inches into the standpipe — pushed to the bottom, it siphons and the pump works against itself.
  2. The pump filter behind the small door at the bottom front: put a towel and a shallow pan down, turn the cap out, pull the coin, the sock, the hair tie. Rinse it and screw it back in snug.
  3. The standpipe itself drains — pour a bucket of water down it; if it backs up, the house drain is clogged, not the washer.
  4. Suds. Non-HE detergent or too much of it makes a foam the pump cannot move; run a Rinse & Spin with nothing added.
The fix

Clear the hose, the filter or the drain and run Spin. A pump that hums and moves nothing with a clean filter is the pump — a part. E23 or E24 on the same display is the pump relay on the control board, also a part; both are warranty calls on a machine under warranty.

E35#3
Check, then call
Code

Overfilled

What it means

The pressure sensor saw more water in the tub than any cycle asks for. Either the inlet valve is not closing or water is getting in from the drain.

Check first
  1. Turn both taps off. If the water keeps rising with the taps closed, it is coming back from the standpipe — the drain hose is pushed too far into a drain that backs up.
  2. If the water stops rising with the taps off, the inlet valve is not shutting fully.
  3. A newly installed washer: the drain hose is hooked over the standpipe at the height the install sheet shows, not lying on the floor.
The fix

Fix the hose depth or the house drain and the code clears on the next cycle. An inlet valve that will not shut is a part — keep the taps off until it is replaced so the floor stays dry. E31 or E32 beside it names the pressure sensor itself, a technician's part.

Stop & call

Water that keeps rising with the taps closed and the drain clear is a valve that cannot shut. Keep the taps off and call it in; on a machine under warranty this is a warranty service call, never a wait-and-see.

EF1#4
Fix at home
Code

Pump filter clogged

What it means

The pump is trying to move water and the filter in front of it is packed. This one points straight at the filter door.

Check first
  1. Open the small door at the bottom front, put a towel and a pan under it, and turn the filter cap out slowly — the water in the sump comes with it.
  2. Pull everything out of the filter and the pump mouth behind it: coins, bobby pins, a sock, lint.
  3. Screw the cap back in straight and snug; a cross-threaded cap leaks on the next fill.
The fix

Clean the filter and run a Rinse & Spin. Make the filter a once-a-month habit on a house with kids' pockets. A clean filter that still prints EF1 is the pump — a part.

EF2#5

Also printed as F2

Fix at home
Code

Too many suds

What it means

The washer found more foam than it can rinse away and paused to let it settle. Too much detergent, or detergent that is not HE.

Check first
  1. The detergent is HE (the hE logo on the bottle) and the dose is the cap's lowest line — about two tablespoons for a normal load.
  2. The dispenser drawer is not caked in old detergent or softener.
The fix

Let it finish; the washer adds rinses by itself. Then run an empty Quick Wash with nothing added to clear the leftover foam. Next load: HE detergent, half the dose.

E13#6
Check, then call
Code

Leak or air leak at the sensor

What it means

The control saw the water level fall while nothing was draining — water is leaving the tub somewhere, or the sensor hose has an air leak so the level reads wrong.

Check first
  1. Turn off both taps and pull the washer out. Look at the drain hose connection at the back, then at each fill hose end, for a drip.
  2. The pump filter cap at the bottom front is screwed in straight after the last cleaning.
  3. Look under the washer with a flashlight for a wet spot; a leak inside the cabinet shows on the floor under the front.
The fix

Tighten or reseat whatever was loose, dry the base, and run a Rinse & Spin. If the floor stays dry and the code comes back, the pressure-sensor hose inside has come loose or split — a technician's part. A wet floor with every hose tight is a leak inside the cabinet, the same call.

Stop & call

A leak the hoses and the filter cap do not explain is inside the cabinet. Leave the taps off and call it in — a tub seal, a pump hose or the door boot is a technician's job.

Section 2 of 4

Front-load: the door and the controls

E41#7

Also printed as E40

Fix at home
Code

Door open

What it means

The washer tried to start and the door switch did not report closed. On a 2015-and-newer front-load this is the latch nine times in ten.

Check first
  1. Push the door shut until it clicks. A sleeve or a towel caught in the gasket keeps the latch from seating.
  2. The strike on the door and the latch opening on the cabinet are clean — detergent residue stops the lock from engaging.
  3. Reset (unplug one minute) and try again.
The fix

A door that clicks shut and still prints E41 after a reset has a lock that is not reporting — the door lock assembly is a part. E43 on the same display says the same thing in the control's own words.

E42#8
Check, then call
Code

Door stays locked

What it means

The cycle ended and the door lock did not release. The washer waits for the lock to open before it lets go of the door.

Check first
  1. Wait two full minutes with the washer on — the lock releases once the drum has stopped and any hot water has drained.
  2. If water is still in the tub, run a Spin so the washer drains, then wait again.
  3. Unplug the washer for one minute; the lock drops when the power goes.
The fix

A door still locked after an empty drum and a one-minute unplug is the door lock assembly — a part. Do not pry the door; the latch bends and the boot tears.

Stop & call

A lock that will not release after the reset is a technician's part. On a machine under warranty this is a warranty service call — the clothes come out once the lock is replaced or released by hand from behind the panel.

LOC#9

Also printed as Loc

Fix at home
Code

Control lock is on

What it means

Not a fault. The panel is locked so a child cannot change the cycle; the display reads LOC and the buttons do nothing.

Check first
  1. Press and hold the Control Lock button (the panel prints which one — often the Options or Temp key with a padlock under it) for 3 seconds until the lock light goes out.
The fix

The panel answers again. The lock stays on through a power cut on most models, so it can come back after an outage.

PAU#10
Fix at home
Code

Paused

What it means

Not a fault. Someone pressed Start/Pause, or the door was opened mid-cycle, and the washer is holding where it was.

Check first
  1. Close the door until it clicks and press Start/Pause once — the cycle picks back up where it stopped.
The fix

Nothing to fix. A washer that pauses on its own over and over is reading the door switch as open — see E41.

Section 3 of 4

Front-load: motor, heat and the boards

E52#11
Check, then call
Code

No speed signal from the motor

What it means

The control drove the motor and its speed sensor reported nothing back. A packed drum that could not turn prints the same code as a motor fault.

Check first
  1. Take half the load out and try again — a stalled drum on an overpacked load is the usual cause.
  2. A new washer: the four shipping bolts are out of the back.
  3. Reset (unplug one minute) and run an empty Spin. If the drum turns freely by hand but never under power, it is the motor or its board.
The fix

E52 with a normal load after a reset is the motor's speed sensor, the motor or the drive board — a technician's part. E57, E58 and E59 on the same display are the inverter and motor-current faults of the same family, the same call.

Stop & call

A drum that turns by hand but never under power is a motor or control fault. File it with the code, the model and the serial; on a machine under warranty it is a warranty service call.

E66#12
Service call
Code

Heater fault

What it means

The heating element in the tub, or its relay on the control board, is not doing what the control asked. Cold cycles still run.

Check first
  1. Reset the washer (unplug one minute) and run a Rinse & Spin on cold.
  2. If the code shows only on warm, hot or Sanitize cycles and cold cycles run clean, the heater or its relay is the fault.
The fix

A heater that does not heat is a part replaced inside the tub; a relay that will not close is the control board. Either is a technician's job — cold cycles run safely meanwhile.

Stop & call

E66 that comes back after a reset is a service call. Keep using cold cycles until the part is replaced; on a machine under warranty it is a warranty service call.

E71#13
Service call
Code

Water temperature sensor

What it means

The temperature sensor in the tub is reading open or shorted, so the control cannot tell how warm the water is. E74, E75 and E76 name the same sensor family on the inlet side.

Check first
  1. Reset the washer (unplug one minute) and run a cold Rinse & Spin.
The fix

A temperature code that returns is the sensor or its wiring — a part inside the tub, a technician's job. Cold cycles may still run while you wait.

Stop & call

E71 after a reset is a service call. Write the code down with the model and serial; on a machine under warranty it is a warranty service call.

E91#14

Also printed as E90

Service call
Code

Boards not talking

What it means

The panel and the main control lost communication with each other. The display may light and take no button at all.

Check first
  1. Unplug the washer for five full minutes, plug it in and try a cycle.
The fix

An E91 that comes back is the panel board, the main board or the harness between them — a technician's part. E95 on the same display is the control's own memory, the same call.

Stop & call

E91 after a five-minute unplug is a service call. Both boards are inside the cabinet; nothing to check at home.

E98#15
Service call
Code

Motor board not answering

What it means

The main control and the motor board disagree, or stopped talking. E5E and E5F on the same display are the same link in the control's own words.

Check first
  1. Unplug the washer for five full minutes, plug it in and run an empty Spin.
The fix

A communication code that returns is the motor control board, the main board or the harness between them — a technician's part.

Stop & call

E98 after a five-minute unplug is a service call. On a machine under warranty it is a warranty service call.

Section 4 of 4

Top-load washers and laundry centers

The FFTW top-loads and the laundry centers print one-digit codes — the same faults in fewer letters.

E1#16
Fix at home
Code

Fill took too long

What it means

The water did not come up in the time the cycle allows — the supply is slow, or the lid was up.

Check first
  1. The lid is closed; a top-load will not fill with it open.
  2. Both taps are open all the way and the fill hoses are not kinked.
  3. The screens where the hoses meet the washer are clean.
The fix

Open the taps, clean the screens and start the cycle again. A washer with good pressure and clean screens that still prints E1 has an inlet valve that is not opening — a part.

E2#17
Fix at home
Code

Drain took too long

What it means

The pump ran and the tub did not empty in time.

Check first
  1. The drain hose is not kinked and sits only a few inches into the standpipe.
  2. The standpipe drains when you pour a bucket down it.
  3. The breaker for the washer has not tripped mid-cycle.
The fix

Clear the hose or the drain and run Drain & Spin. A pump that hums with a clear hose is the pump — a part.

E3#18
Fix at home
Code

Lid open or lid lock failed

What it means

The washer tried to spin and the lid switch did not report closed, or the lid lock did not engage.

Check first
  1. Close the lid with nothing on it — a basket or a bottle on the lid keeps it from latching.
  2. The lid lock strike and its opening are clean of detergent.
  3. Unplug the washer for one minute and try again.
The fix

A lid that closes and still prints E3 after a reset has a lid lock that is not reporting — a part.

E4#19
Fix at home
Code

Out of balance

What it means

The tub could not get up to spin speed without hitting the cabinet, so the washer stopped and tried to even the load out.

Check first
  1. Open the lid and spread the load — one heavy item (a bath mat, a comforter, a pair of jeans alone) needs two or three towels beside it.
  2. A packed tub cannot balance; take some out.
  3. The washer rests firmly on all four feet; rock it corner to corner and turn down any foot that is off the floor.
The fix

Rebalance and run Spin. A level washer with a normal load that throws E4 every cycle has worn suspension rods — a part.

E5#20
Fix at home
Code

Washer not level

What it means

The control read the tub leaning past what the suspension can carry — the washer is not sitting flat, or it is tipped back.

Check first
  1. The washer is not leaning back against the wall or sitting on a soft mat.
  2. All four feet touch the floor; adjust the front feet until it does not rock, then tighten the lock nuts.
The fix

Level the washer and run the cycle again. Once level, the code does not come back.

CL#21
Fix at home
Code

Lid up with the control lock on

What it means

Not a fault. The lid was opened for more than 20 seconds while the control lock was on, and the washer stopped.

Check first
  1. Close the lid.
  2. Turn the control lock off — press and hold the lock key (the panel prints which) for 3 seconds — then press Start.
The fix

The cycle starts. Keep the lid down while the lock is on.

Warranty · When to file

When it's a warranty call

Every unit leaves with the manufacturer's full factory warranty. The codes below name a part inside the machine — once the checks have ruled out the install, the power and the hoses, call Frigidaire's line with the model and serial, and text us if you want a hand with the claim.

All units are surplus inventory (open box, cancelled order, customer return, overstock, or minor scratch & dent). Every unit includes the manufacturer's full factory warranty. Please inspect thoroughly in person before purchasing — cosmetic imperfections or missing accessories are possible.

Still stuck?

Text us the model number and what it's doing — we'll point you at the next step.

A fix, a part, or a warranty call — the plate's model and serial plus one line about the symptom is all it takes to tell which.

These pages are educational. Every appliance is a little different — follow the manufacturer's manual and local code, and leave gas, water heater and 240V work to a licensed installer.