Delivery
Start here
Have an invoice or job number? Enter it below and we will pull up your delivery.
Delivery Self-Service
Manage My Delivery
Confirm your window, update your phone, email and access notes, request a different date, and follow your crew live — all from your invoice number.
Find your delivery
Use the job number on your invoice plus the last 4 digits of the phone number on the order.
No job number because you bought before we went digital?
If you paid in the store a while back and the appliance is still here, we can build the delivery from your old paper receipt.
Schedule my older purchaseHow our delivery policy works
- We deliver drop-off only — your appliance is left at the door, garage or porch and our crew does not enter the property. We do not install, uninstall, or perform plumbing, gas, or electrical work — please test every unit before your installer leaves.
- In-town delivery is $75. Outside of town is the base fee plus tiered mileage. Haul-away is $25 for the first item and $10 for each additional item.
- An adult 18 or older must be present, the path must be clear, and doorways should be measured ahead of time.
- Date, address, and item changes are requests until dispatch confirms them. Once a truck is loaded, same-day changes usually have to be handled by phone.
Bought before we went digital?
Still waiting on a delivery from an older in-store purchase?
If you paid at the counter a while back and the appliance never left the store, start here. Snap a photo of your old paper receipt — we read it for you, rebuild your order, price the delivery, and text you a job number with live tracking. No account, no phone tag. Takes about two minutes.
- No receipt handy? Type it in instead
- See the delivery price before you send
- Instant job number & tracking link
Purchases from any year — Jefferson City or Columbia.